Pricing is based on the job, but most customers in Charlotte can expect $95–$150 for diagnostics and $150–$450 for common repairs. Larger jobs (water heaters, re-pipes, sewer work) vary depending on parts, access, and code requirements. We always give upfront, written pricing before any work begins — no surprises, ever.
Yes — most calls are completed the same day. We keep techs on standby for leaks, clogs, water heater issues, and emergencies so you don’t wait around. If we say we’re coming today, we show up today. Guaranteed.
Most no-hot-water issues come from failed heating elements, bad igniters, scale buildup, gas supply issues, or a failing tank. Tankless heaters often need descaling. We diagnose the problem fast and explain your options clearly — repair first, replace only when needed.
Most manufacturers recommend once a year, especially in Charlotte where water hardness varies. Regular descaling keeps your tankless heater running efficiently, prevents error codes, and extends the life of the heat exchanger. Skipping it can lead to costly repairs.
Common signs include higher water bills, warm spots on floors, wet drywall, moldy smells, or running toilets. Modern leak detection finds leaks fast without tearing up your home. The sooner you catch it, the cheaper the repair.
Recurring clogs usually come from build-up, improper slope, grease, wipes, or root intrusion. A camera inspection shows the real cause so you don’t keep wasting money on temporary fixes. We clear clogs and fix what’s causing them — not just the symptom.
Low pressure can come from pipe corrosion, clogged filters, PRV issues, leaks, or city supply problems. We test your system, isolate the cause, and restore normal flow quickly. A fast inspection usually solves it.
If your water heater is 8–12 years old, leaking, or constantly failing, replacement may be the smarter move. If it’s younger and the parts are good, repairs usually make more sense. We give clear options so you get the most value for your money.
Insulate exposed pipes, keep heat on, and let faucets drip during extreme cold. If a pipe freezes, shut the water off immediately. We offer freeze-prevention inspections to protect your home before winter hits.
Yes — for leaks, burst pipes, sewage backups, flooding, and no-hot-water emergencies. When you call, you reach a real plumber, and we dispatch as fast as possible to protect you from damage.
Yes. All work comes with a workmanship guarantee, and most parts include manufacturer warranties. If something isn’t right, we fix it. No stress, no hassle.
Yes — we install Navien, Rinnai, Rheem, and all major brands. We also handle gas sizing, venting, permits, and full setup. You get fast hot water and lower energy bills with a professional install.
This usually comes from a worn flapper, faulty fill valve, or worn seals. That small running noise can waste hundreds of gallons per day. We fix this quickly and permanently.
A sudden spike in your water bill is almost always the sign of a hidden leak, a running toilet, or a failing pressure-reducing valve (PRV). Even small, slow leaks can waste hundreds of gallons a week and go completely unnoticed until the bill arrives.
High water pressure might feel great in the shower, but it’s a silent stress for your plumbing system. Anything over 80 PSI can damage pipes, ruin fixtures, cause leaks, and shorten the life of your water heater. Most homeowners don’t realize their PRV (pressure reducing valve) is failing until something breaks.
We know plumbing problems don’t always happen at the right time—and big repairs or replacements can be stressful. That’s why we’re in process of launching simple, flexible financing options to make every project easier on your budget.
